Upon purchasing time in-store, you’ll receive an email containing your license within 48 hours. Licenses can be topped-up as needed, with their duration beginning upon distribution and based on UTC-Time.

Pseudophone operates on a license time model, not a subscription. You can purchase 1, 3, or 6-month licenses.

No. You manually purchase or top-up licenses as required.

Purchase additional time and specify it’s a “top-up” by saying “Top up: [EXISTING KEY]“. Contact support if top-up isn’t reflected within 48 hours.

After downloading, enter your license code to unlock and access all four modules.

No. Modules are cleared for commercial use under valid licenses, though Pseudophone’s menus aren’t. Using Pseudophone means accepting our terms of use.

Four modules: Outgoing Call, Incoming Call, Text Received, and Text Conversation.

Any Android device that is 64 bit and OS 9.0+ (around 2015) are supported. Apple devices are still being tested, although we are targeting iPhone 6+ and newer.

Last update: 09/04/2023.

Pseudophone was designed with ease-of-access at the forefront; it’s easy! Please use the in-app tutorials for help.

Ensure your license is valid and you have a stable internet connection. For continued issues, contact us.

When using the app, your device must be set to your current local time or else certification will fail. This is tracked internally and cannot be altered once the app has been logged in.

Any tampering with device time will log you out and require you to re-login with an internet connection.

Ensure your license is valid and you have a stable internet connection. For continued issues, contact us.

When using the app, your device must be set to your current local time or else certification will fail. This is tracked internally and cannot be altered once the app has been logged in.

Any tampering with device time will log you out and require you to re-login with an internet connection.

You can use the search bar on our Store page to find specific items. If you’re unsure or need assistance, feel free to contact our team with your requirements, and we’ll guide you through our inventory.

The rental price is based on the type of prop and the duration of the rental. We offer both preset prices for a common rental duration and customized pricing based on the specific needs of your production.

We offer both pickup and delivery options for our props, within Winnipeg. Delivery will be subject to additional charges based on location and the size/weight of the props. We also ship props within Canada, and the option is available at checkout within our online store. For more complicated orders, please contact us.

Yes, props can be rented for extended periods. If you find you need a prop longer than anticipated, please contact us as soon as possible to adjust your rental agreement. Additional charges may apply based on the extended duration.

Props can be returned to our location, or we can arrange for pickup if that was part of your initial agreement. All props should be returned in the same condition they were rented.

A security deposit is required for certain props, especially high-value or unique items. The deposit amount and conditions will be detailed in your rental agreement.

If a prop is damaged or lost, the security deposit (if applicable) may be used to cover repair or replacement costs. Specific terms will be outlined in your rental agreement. We understand that accidents happen, so we recommend reviewing the agreement and discussing any concerns with our team in advance.

Absolutely! We encourage customers to inspect items before renting to ensure they meet production requirements. Please contact us to schedule a visit with our team to view props in person.

If there is a need for an early return of a prop, please contact us directly.